System Support Engineer

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH150835_1751006747
Salary Negotiable
Consultant Email [email protected]
EA License No. 02C3423


We are seeking a proactive System Support Engineer to join a fast-growing Singapore-based technology solutions provider specializing in AI, IoT, and physical security systems. This role involves supporting sales growth initiatives across Southeast Asia by delivering expert pre- and post-sales technical support and system integration services.
What You'll Do:


  • Lead diagnosis, troubleshooting, and resolution of complex software and hardware issues.

  • Provide technical support for product installations and audits.

  • Collaborate with product management and engineering teams to provide feedback on product roadmaps.

  • Engage directly with customers to understand and resolve technical challenges.

  • Design system solutions tailored to client requirements.

  • Maintain accurate issue logs and follow escalation procedures.


What We're Looking For:


  • Bachelor's degree in Engineering, Computer Science, or related fields.

  • Minimum 3 years' experience in system support or engineering roles.

  • Solid understanding of Windows and Linux OS, MS Windows Server, and PC hardware.

  • Knowledge of networking concepts including TCP/IP, LAN/VLAN, firewalls, and IT protocols (SNMP, Modbus, HTTP/S, FTP/SCP).

  • Familiarity with physical security systems and digital transformation technologies.

  • Excellent interpersonal and communication skills with an ability to explain technical concepts clearly.

  • Experience with data center systems (BMS, DCIM) is a plus.

  • Willingness to learn emerging technologies and work in a dynamic environment.


What We Offer:


  • Collaborative team culture with experienced management.

  • Competitive salary and benefits.

  • Opportunities for regional business exposure and career growth.

Ramakrishna Sarma Srikanth EA License No.: 02C3423 Personnel Registration No.: R22108699

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy