Technical Delivery Manager - Dynamics 365 CRM | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH150770_1750844171
Salary Negotiable
Consultant Name Bernice Mae Nocum Rallonza
Consultant Email [email protected]
Consultant Contact No. 65515576
EA License No. 02C3423
Consultant Registration No. R1442141

Job Scope:
We are looking for an experienced Technical Delivery Manager - Dynamics 365 to join our dynamic team. The ideal candidate will lead end-to-end technical delivery for Microsoft Dynamics 365 projects, with an excellent focus on solution architecture, development oversight, and team leadership. This role requires hands-on technical experience and the ability to effectively collaborate with business stakeholders, functional consultants, and technical teams both onshore and offshore.

Key Responsibilities:

  • Lead the technical delivery of Dynamics 365 CRM solutions, ensuring timely and high-quality execution.
  • Manage and mentor technical teams, driving accountability, coding standards, and best practices.
  • Collaborate with business analysts, solution architects, and client stakeholders to translate requirements into technical solutions.
  • Oversee CRM customization, including entities, attributes, business rules, workflows, and plugins.
  • Provide technical direction for API development and system integrations using C# Web APIs and RESTful services.
  • Manage version control and code collaboration using Bitbucket or similar tools.
  • Ensure effective deployment and configuration management through CI/CD pipelines and tools such as Jenkins.
  • Coordinate and perform CRM data migrations, preferably using SSIS or KingswaySoft.
  • Implement and enforce unit testing practices using mock frameworks.
  • Use tools like XRM Toolbox to enhance productivity and solution quality.
  • Support the creation, packaging, and deployment of CRM solutions and environments.

Job Qualifications:

  • Degree in Computer Science / Information Technology or equivalent.
  • At least 10 years of experience in IT application development, with 4+ years in a technical lead or delivery manager role.
  • Proven technical expertise in Microsoft Dynamics 365 CRM (on-premises and online).
  • Excellent knowledge of C#, OOP, JavaScript, and integration via REST APIs.
  • Experience in team management, technical coaching, and delivery ownership.
  • Familiarity with DevOps tools like Jenkins, Bitbucket, and solution deployment best practices.
  • Hands-on experience with CRM data migration tools such as KingswaySoft or SSIS.
  • Excellent interpersonal and stakeholder management skills.

Good to Have:

  • Microsoft certifications in Dynamics 365 or Power Platform.
  • Experience with ReactJS or Power Platform components.
  • Exposure to Agile delivery methodologies.

Bernice Mae Nocum Rallonza EA License No.: 02C3423 Personnel Registration No.: R1442141

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