Technical Service Manager (Up to $7000/Immediate)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH113244_1651026783
Salary S$6000 - S$7000 per month
Consultant Name Pal-Ing Ernielyn Tizon
Consultant Email ernielyn.tizon@manpower.com.sg
Consultant Contact No. 6232 5249
EA License No. 02C3423
Consultant Registration No. R1100414


Job responsibilities:

  • Team/Resource Manager
  • Post-Sales support
  • Project management: project communications, preparation, installation, commission and documentations
  • Customer relationship management
  • Implement and commission optical and Layer 2 networks; WDM and Metro Ethernet solutions
  • Service support management (24x7): preventive maintenance, SLA tracking, operations management, manpower deployment management
  • Co-ordinate all logistic support for project procurement, RMA, and spares management
  • Participate in ongoing training activities


Job requirements:

  • Degree in Engineering or IT specialising in networks or telecommunications
  • A minimum 5 years progressive experience in technical support and/or project management
  • Preferably a managerial experience specialised in Engineering - Electronics/Communication or equivalent.
  • Significant hands-on experience installing DWDM or Metro Ethernet networking products and switches
  • Experience in delivering and developing technical presentations
  • Excellent customer-facing rapport as well as interpersonal skills
  • Experience with BizSafe Risk Assessment
  • Experience with ISO9001 certification will be a plus
  • Demonstrated ability to work independently while at the same time maintaining a good collaboration model with technical support and engineering resources
  • Excellent analytical, troubleshooting and problem-solving skills, with the ability to handle and resolve complex technical issues


Interested applicants, please submit your updated resume to ernielyn.tizon@manpower.com.sg or click Apply Now button.
Shortlisted candidates will be notified. Thank you.

Ernielyn Tizon Pal-ing (R1100414)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Pal-Ing Ernielyn Tizon EA License No.: 02C3423 Personnel Registration No.: R1100414

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