Technical Service Manager (Up to $7000/Immediate)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH113244_1651026783
Salary S$6000 - S$7000 per month
Consultant Name Pal-Ing Ernielyn Tizon
Consultant Email
Consultant Contact No. 6232 5249
EA License No. 02C3423
Consultant Registration No. R1100414

Job responsibilities:

  • Team/Resource Manager
  • Post-Sales support
  • Project management: project communications, preparation, installation, commission and documentations
  • Customer relationship management
  • Implement and commission optical and Layer 2 networks; WDM and Metro Ethernet solutions
  • Service support management (24x7): preventive maintenance, SLA tracking, operations management, manpower deployment management
  • Co-ordinate all logistic support for project procurement, RMA, and spares management
  • Participate in ongoing training activities

Job requirements:

  • Degree in Engineering or IT specialising in networks or telecommunications
  • A minimum 5 years progressive experience in technical support and/or project management
  • Preferably a managerial experience specialised in Engineering - Electronics/Communication or equivalent.
  • Significant hands-on experience installing DWDM or Metro Ethernet networking products and switches
  • Experience in delivering and developing technical presentations
  • Excellent customer-facing rapport as well as interpersonal skills
  • Experience with BizSafe Risk Assessment
  • Experience with ISO9001 certification will be a plus
  • Demonstrated ability to work independently while at the same time maintaining a good collaboration model with technical support and engineering resources
  • Excellent analytical, troubleshooting and problem-solving skills, with the ability to handle and resolve complex technical issues

Interested applicants, please submit your updated resume to or click Apply Now button.
Shortlisted candidates will be notified. Thank you.

Ernielyn Tizon Pal-ing (R1100414)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Pal-Ing Ernielyn Tizon EA License No.: 02C3423 Personnel Registration No.: R1100414

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