Technical Support Executive

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH137967_1714957034
Salary S$3000 - S$4000 per month
Consultant Name Siau Zianyi
Consultant Email
Consultant Contact No.
EA License No. 02C3423
Consultant Registration No. R23113527

Job Description:

  • After-sales Technical Service: Provide technical service to customers.
  • Commissioning: Commission Product/Component for new installations.
  • On-site Support: Offer technical support and address process-related problems.
  • Coordination: Liaise between HQ/Manufacturing and Customer on product performance and complaints.
  • RMA Matters: Handle Returned Material Authorization issues.
  • Sales Support: Accompany Sales team on joint calls when needed.
  • Customer Assistance: Help corporate customers with applications/processes.
  • IT Support: Provide internal IT support at Exhibitions/Trade Shows.
  • Ad-hoc Assignments: Assist and coordinate as requested.

Job Requirements:

  • Qualifications: Diploma in Electronics Engineering or related discipline with 1 year of working experience.
  • Technical Skills: Knowledge in MS Windows Operating Systems, IT desktop support, etc.
  • Training: Will be provided.
  • Soft Skills: Excellent interpersonal and communication skills.
  • Technical Awareness: Develop product/application knowledge.
  • Proficiency: Microsoft Office.
  • Attitude: Positive working attitude and willingness to learn.