Responsibilities:

• Provide 1st level of support to users of equipment at service centres.
• Monitor, investigate and rectify system equipment related faults and carry out corrective actions.
• Carry out preventive maintenance and hardware modification of system equipment.
• Install software updates on system equipment to meet new operational requirements.
• Install cabling for network routers and switches at various locations.
• Replace faulty lighting at various service centres.
• Provide support for the service centre sprucing exercises.
• Adhere to company stated personal data protection, security and other policies. This may include usage of computer systems, network, internet, emails and password management.

Requirements:

• Possess good teamwork and communication skills.
• Punctual and disciplined. Able to work with minimum supervision.
• Able to identify and prioritize tasks on hand and resolve them quickly and completely.
• Basic knowledge of Microsoft Excel and Word.
• ITC/NTC or Higher NITEC in Electronics or Electro-Mechatronics Engineering or its Equivalent.
• Experience in troubleshooting electro mechanical equipment.
• Preferably holds a Class 3 driving licence.

Tan Yueh Hua Karen EA License No.: 02C3423 Personnel Registration No.:R1658726

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