Techno-Functional Analyst (Operations) | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH150544_1750154124
Salary Negotiable
Consultant Name Bernice Mae Nocum Rallonza
Consultant Email [email protected]
Consultant Contact No. 65515576
EA License No. 02C3423
Consultant Registration No. R1442141

Job Scope:
Functional Support:

  • Understand business needs and translate them into technical requirements.
  • Analyze and design new enhancements and/or existing functionalities.
  • Data mining and testing to ensure new enhancements and/or existing functionalities meet business needs.
  • Work with users and developers to improve processes and functionality.

Technical Support:

  • Assist with Java application development and troubleshooting after post-implementation.
  • Write and optimize SQL queries for reporting and data analysis.
  • Support users with technical issues and work on improving system performance.

Problem Solving:

  • Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation.
  • Help analyze operational problems and suggest improvements.

Teamwork:

  • Work closely with both technical teams and business users to ensure smooth communication.
  • Contribute to system improvements and process automation.

Job Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • 3-4 years of experience working with Java, Cobol and SQL.
  • 3+ years of experience in implementation, software development life cycle (SDLC) and change request related activities.
  • 2+ years of experience in operation/BAU support.
  • Experience in technical support or a similar role is a plus.
  • Knowledge of Java and Cobol Mainframe programming.
  • Experience with SQL databases and query writing.
  • Good functional and business analysis skills.
  • Good problem-solving skills and attention to detail.
  • Excellent communication skills to work with both technical and non-technical teams.
  • A team player who is eager to learn and grow.

Good to Have:

  • Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
  • Experience with frontend UI development, particularly with React and Typescript.
  • Experience with Microsoft Excel VBA and Excel Macros.

Bernice Mae Nocum Rallonza EA License No.: 02C3423 Personnel Registration No.: R1442141

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