Responsibilities:
- To promote and conduct Telemarketing sales for general insurance products over the phone to new and existing customers
- To upsell/cross-sell the company's products and services proactively when opportunity arises
- To understand customer's needs and make appropriate product recommendation
- To achieve Key Performance Indicators including sales, quality and operational standards.
- Consistently maintaining our highly ethical and professional approach to all current and prospective clients
- To resolve customers' problems, feedback and complaints by applying appropriate skills
- To feedback customer's concerns to Team Manager for improvement
- To maintain amicable working relationship with Call Center colleagues and business partners
- To assist ad hoc initiatives / projects when required by management
Requirement:
- At least 1 year of working experience
- Prior telesales and/or call center experience will be advantageous
- Knowledge of Call Centre Systems & MS Office
- Highly motivated and results driven
- Excellent interpersonal skills and customer service mindset with positive attitude
- Good communication skills
Interested candidates may send in their resume and cover letter directly to Rupa Kankariya (R1441955)
** We regret to inform that only shortlisted candidates will be notified.
We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at Rupa Kankariya (R1441955) EA Licence No (02C3423)
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.
Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy