VIP Customer Service Concierge (shift)

Location Singapore, Singapore
Discipline Call Centre & Customer Service
Job Reference SU_1561346374
Salary S$2500 - S$2900 per month
Consultant Name Siti Suhara Binte Kames
Consultant Email
Consultant Contact No. 62328809
EA License No. 02C3423
Consultant Registration No. R1548454

We are looking for immediate candidates to join our client in this golden full time opportunity.

The Role:

  • Provides the highest level of hands-on, customised service within committed timelines
  • You will assist customers to coordinate and liaise with suppliers and vendors
  • Communicate with clients over the telephone and through written communication
  • A clear understanding culture and needs of customers ensure proper handling on requests and correct information recorded on CRM database profiling
  • Able to research and source for information & solutions
  • Reviewing customer feedback to continuously improve service
  • Work schedule requires shift work (5 days out of 7 days)

About You:

  • Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships
  • The ability to work autonomously with excellent time management, administration and organisational skills
  • Professional manner with a strong aptitude for following up with clients to resolve issues
  • The ability to develop effective business relationships and work positively within a team environment
  • Prior experience handling booking of travel arrangements, or prior contact centre experience preferred

Interested candidates may send in their resumes to, including the following information:

  1. Last drawn and expected salary
  2. Notice Period

Please note that only shortlisted candidates will be notified.

Siti Suhara Binte Kames EA License No. 02C3423 Personnel Registration No. R1548454