Windows Desktop and SCCM Engineer I US MNC I 1 YR I WEST

Location Singapore, Singapore
Job Reference BBBH81349_1568878757
Salary S$4000 - S$5500 per month
Consultant Email
EA License No. 02C3423

Windows Desktop & SCCM Engineer - Contractor

The role requires a technically strong person who is resourceful, highly self-motivated, attentive to detail, and able to effectively prioritize and execute tasks in a high-pressure environment.

Primary job responsibilities include:

  • Engineer corporate desktop Operating System images
    • Utilize Windows Assessment and Deployment Toolkit (ADK) and SCCM OSD task sequence to create and modify OS images
    • Testing and deploying Group Policy to both physical and virtual images
    • Respond to all incoming requests for new or changes to Group Policy. Manage priorities, timelines, and communicate with all necessary parties through deployment process.
    • Document the environment in a customer facing format
    • Create and maintain all SDLC documentations
  • 3rd level support and identification of root cause with strategic solutions (requests/CPRs/outages).
  • Design Windows deployment strategies
    • Utilize Microsoft Deployment Toolkit and Configuration Manager to produce detailed task sequences for OS deployment
  • Working with the latest technologies
    • Research and master new technologies quickly
    • Provide technical guidance and implementation
  • Work closely other teams and stakeholders to on various projects such as App Services, Deployment Services, Applications Owners, the Core Applications group, and Information Security teams.
  • Work closely with Active Directory team to engineer and maintain the structural hierarchy
  • Ensure adherence to global standards, policies, and Service Level Agreements (SLA)
  • Scheduling, monitoring, and troubleshooting Group Policy deployments
  • Collaborate across IT and business areas to develop and implement new processes that help maintain the Merck's computing environment.

Education Minimum Requirement:

  • BS Degree or relevant work experience.

Required Experience and Skills**:

  • 5+ years of Windows desktop OS engineering and automation experience
  • Strong experience and expertise in planning, designing and implementing Windows desktop operating system (OS) in an enterprise environment
  • Strong technical background with experience and knowledge in Windows desktop image deployment scripting and solutioning
  • Build and maintain standard OS software configurations that reflect agreed functional needs and specifications based on business requirements
  • Configure Office 365, Adobe DC and Webex productivity tools for inclusion in the enterprise image
  • Work with security SMEs to configure Windows Defender, Azure Information Protection, Microsoft InTune for the enterprise image
  • Improve and automate repetitive, manual OS deployment processes and procedures driving support efficiencies
  • Sound knowledge of and professional technical experience with current Windows platform technology
  • Broad experience with Microsoft Active Directory, GPO, DNS, DHCP and SCCM

Preferred Experience and Skills:

  • Ability to take initiative and work with minimum direction in a highly demanding environment
  • Strong technical and analytical skills with an ability to adapt and rapidly learn new technologies
  • Proven analytical and problem-solving abilities
  • Exceptional customer service orientation
  • Excellent interpersonal, written and oral communication skills.
  • Strong understanding of security suites - specifically McAfee Agent/AV/ENS, HIPS, DLP, EEPC, Site Advisor
  • Extensive technical troubleshooting capabilities
  • Microsoft Certified Solutions Associate (MCSA) certification
  • Working knowledge and understanding of Remedy Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization
  • Ability to present technical ideas in business-friendly and user-friendly language
  • Real world project management or project coordination experience is a plus
  • Experience in modern web design and associated technologies (responsive design, HTML/CSS/JavaScript)
  • Good understanding of the tenets of computer management (Software Distribution, Active Directory, SCCM, Intune etc.)
  • An understanding of current enterprise IT trends such as consumerization, ramifications of cloud computing, and remote team management
  • Good working knowledge of ITIL framework

If you're interested, please do kindly send in your detailed and updated CV to Tammy Chew Wen Hui (R1877573) at and I'll reach out to you for a brief confidential chat.

Thank you!

Tammy Chew Wen Hui EA License No.: 02C3423 Personnel Registration No.: R1877573

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