Windows Engineering Specialist / US MNC / Attractive Package

Location Singapore, Singapore
Discipline Pharmaceutical
Job Reference TC-951753_1563345586
Salary S$4000 - S$5000 per month
Consultant Name Tammy Chew Wen Hui
Consultant Email
Consultant Contact No. 62325246
EA License No. 02C3423
Consultant Registration No. R1877573

Our client is a U.S. MNC Pharmaceutical company and there are currently seeking a Windows Engineering Specialist to join their Information Technology group in Singapore.

Windows Engineering Specialist

The role requires a technically strong person who is resourceful, highly self-motivated, attentive to detail, and able to effectively prioritize and execute tasks in a high-pressure environment.

Primary job responsibilities include:

  • Engineer corporate desktop Operating System images
    • Utilize Windows Assessment and Deployment Toolkit (ADK) and SCCM OSD task sequence to create and modify OS images
    • Testing and deploying Group Policy to both physical and virtual images
    • Respond to all incoming requests for new or changes to Group Policy. Manage priorities, timelines, and communicate with all necessary parties through deployment process.
    • Document the environment in a customer facing format
    • Create and maintain all SDLC documentations
  • 3rd level support and identification of root cause with strategic solutions (requests/CPRs/outages).
  • Design Windows deployment strategies
    • Utilize Microsoft Deployment Toolkit and Configuration Manager to produce detailed task sequences for OS deployment
  • Working with the latest technologies
    • Research and master new technologies quickly
    • Provide technical guidance and implementation
  • Work closely other teams and stakeholders to on various projects such as App Services, Deployment Services, Applications Owners, the Core Applications group, and Information Security teams.
  • Work closely with Active Directory team to engineer and maintain the structural hierarchy
  • Ensure adherence to global standards, policies, and Service Level Agreements (SLA)
  • Scheduling, monitoring, and troubleshooting Group Policy deployments

Collaborate across IT and business areas to develop and implement new processes that help maintain the Merck's computing environment.

Education Minimum Requirement:

  • BS Degree or relevant work experience.

Required Experience and Skills**:

  • 4+ years practical experience supporting Windows desktops
  • 4+ years practical experience with the following Microsoft technologies: Windows 7, Windows 10, Windows Server, Active Directory, Group Policy, Configuration Manager 2012
  • 4+ years practical experience with Operating System Deployment and associated tools (ADK/AIK, MDT, OSD)
  • Strong technical knowledge and in-depth understanding of Microsoft Windows client operating systems
  • Strong working knowledge of one or more technologies: Microsoft WMI, PowerShell, VBScript, SCCM and Intune
  • Ability to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle Management
  • Strong working knowledge of Microsoft Active Directory and Group Policy management
  • Conceptual knowledge of Office 365 suite and other Microsoft cloud services

Preferred Experience and Skills:

  • Ability to take initiative and work with minimum direction in a highly demanding environment
  • Strong technical and analytical skills with an ability to adapt and rapidly learn new technologies
  • Proven analytical and problem-solving abilities
  • Exceptional customer service orientation
  • Excellent interpersonal, written and oral communication skills.
  • Strong understanding of security suites - specifically McAfee Agent/AV/ENS, HIPS, DLP, EEPC, Site Advisor
  • Extensive technical troubleshooting capabilities
  • Microsoft Certified Solutions Associate (MCSA) certification
  • Working knowledge and understanding of Remedy Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization
  • Ability to present technical ideas in business-friendly and user-friendly language
  • Real world project management or project coordination experience is a plus
  • Experience in modern web design and associated technologies (responsive design, HTML/CSS/JavaScript)
  • Good understanding of the tenets of computer management (Software Distribution, Active Directory, SCCM, Intune etc.)
  • An understanding of current enterprise IT trends such as consumerization, ramifications of cloud computing, and remote team management
  • Good working knowledge of ITIL framework.

Interested candidates, please send in your application with your detailed and updated CV to Tammy Chew Wen Hui (R1877573) at Thank you!

Tammy Chew Wen Hui EA License No.: 02C3423 Personnel Registration No.: R1877573