Windows Engineering Specialist / US MNC / Attractive Package

Location Singapore, Singapore
Discipline Pharmaceutical
Job Reference TC-951753_1563345586
Salary S$4000 - S$5000 per month
Consultant Name Tammy Chew Wen Hui
Consultant Email tammy.chew@manpower.com.sg
Consultant Contact No. 62325246
EA License No. 02C3423
Consultant Registration No. R1877573

Our client is a U.S. MNC Pharmaceutical company and there are currently seeking a Windows Engineering Specialist to join their Information Technology group in Singapore.

Windows Engineering Specialist

The role requires a technically strong person who is resourceful, highly self-motivated, attentive to detail, and able to effectively prioritize and execute tasks in a high-pressure environment.

Primary job responsibilities include:

  • Engineer corporate desktop Operating System images
    • Utilize Windows Assessment and Deployment Toolkit (ADK) and SCCM OSD task sequence to create and modify OS images
    • Testing and deploying Group Policy to both physical and virtual images
    • Respond to all incoming requests for new or changes to Group Policy. Manage priorities, timelines, and communicate with all necessary parties through deployment process.
    • Document the environment in a customer facing format
    • Create and maintain all SDLC documentations
  • 3rd level support and identification of root cause with strategic solutions (requests/CPRs/outages).
  • Design Windows deployment strategies
    • Utilize Microsoft Deployment Toolkit and Configuration Manager to produce detailed task sequences for OS deployment
  • Working with the latest technologies
    • Research and master new technologies quickly
    • Provide technical guidance and implementation
  • Work closely other teams and stakeholders to on various projects such as App Services, Deployment Services, Applications Owners, the Core Applications group, and Information Security teams.
  • Work closely with Active Directory team to engineer and maintain the structural hierarchy
  • Ensure adherence to global standards, policies, and Service Level Agreements (SLA)
  • Scheduling, monitoring, and troubleshooting Group Policy deployments

Collaborate across IT and business areas to develop and implement new processes that help maintain the Merck's computing environment.

Education Minimum Requirement:

  • BS Degree or relevant work experience.

Required Experience and Skills**:

  • 4+ years practical experience supporting Windows desktops
  • 4+ years practical experience with the following Microsoft technologies: Windows 7, Windows 10, Windows Server, Active Directory, Group Policy, Configuration Manager 2012
  • 4+ years practical experience with Operating System Deployment and associated tools (ADK/AIK, MDT, OSD)
  • Strong technical knowledge and in-depth understanding of Microsoft Windows client operating systems
  • Strong working knowledge of one or more technologies: Microsoft WMI, PowerShell, VBScript, SCCM and Intune
  • Ability to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle Management
  • Strong working knowledge of Microsoft Active Directory and Group Policy management
  • Conceptual knowledge of Office 365 suite and other Microsoft cloud services

Preferred Experience and Skills:

  • Ability to take initiative and work with minimum direction in a highly demanding environment
  • Strong technical and analytical skills with an ability to adapt and rapidly learn new technologies
  • Proven analytical and problem-solving abilities
  • Exceptional customer service orientation
  • Excellent interpersonal, written and oral communication skills.
  • Strong understanding of security suites - specifically McAfee Agent/AV/ENS, HIPS, DLP, EEPC, Site Advisor
  • Extensive technical troubleshooting capabilities
  • Microsoft Certified Solutions Associate (MCSA) certification
  • Working knowledge and understanding of Remedy Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization
  • Ability to present technical ideas in business-friendly and user-friendly language
  • Real world project management or project coordination experience is a plus
  • Experience in modern web design and associated technologies (responsive design, HTML/CSS/JavaScript)
  • Good understanding of the tenets of computer management (Software Distribution, Active Directory, SCCM, Intune etc.)
  • An understanding of current enterprise IT trends such as consumerization, ramifications of cloud computing, and remote team management
  • Good working knowledge of ITIL framework.

Interested candidates, please send in your application with your detailed and updated CV to Tammy Chew Wen Hui (R1877573) at tammy.chew@manpower.com.sg. Thank you!

Tammy Chew Wen Hui EA License No.: 02C3423 Personnel Registration No.: R1877573