Contract Call Centre & Customer Service Jobs

• Singapore
• S$2800 - S$3800 per month
• Posted 3 days ago

Role Overview To provide one-stop customer services across all channels of communications and to cross sell bank's products and services whenever the opportunity arises. Key Accountabilities & Responsibilities To consistently meet the Customer Centre targets set (KPIs) without compromising qualit...

• Singapore
• S$4000 - S$6000 per month
• Posted 7 days ago

Job responsibilities: Monitor user behaviors for the Indonesia market and provide feedback relating to the intelligent customer service in Indonesia language. Analyze bot operation data to extract valuable user insights. Work closely with the algorithm team and relevant project stakeholders, aim ...

• Singapore
• S$2500 - S$2700 per month + incentives, bonus
• Posted 7 days ago

Job Scope Log all incoming calls and email, and record sufficient information to facilitate effective incident processing. Identify the impact, urgency, and priority of incidents. Provide initial troubleshooting and support for incidents. Escalate incidents that cannot be resolved by the service ...

• Singapore
• S$2500 - S$2700 per month + allowance
• Posted 10 days ago

Job Scope: First level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues or assisting on help needed Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner...

• Singapore
• S$3500 - S$4500 per month
• Posted 10 days ago

Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiries on general and transactional enquiries. Communicating with customers through various channels. Acknowledging and resolving customer requests. Customer outreach...

• Singapore
• S$2500 - S$3800 per month
• Posted 17 days ago

Role Overview To provide one-stop customer services across all channels of communications and to cross sell bank's products and services whenever the opportunity arises. Key Accountabilities & Responsibilities To consistently meet the Customer Centre targets set (KPIs) without compromising qualit...

• Singapore
• S$2700 - S$3500 per month
• Posted 17 days ago

Responsibilities: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible Understands the customer and establishes needs to offer relevant products, services and solutions Takes ownership and initiative to complete nec...

• Singapore
• S$2500 - S$3500 per month
• Posted 17 days ago

Responsibilities: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible Understands the customer and establishes needs to offer relevant products, services and solutions Takes ownership and initiative to complete nec...

• Singapore
• S$2300 - S$2700 per month
• Posted 18 days ago

Job Scope Coordinate to produce cash replenishment schedules for Bank's self-service terminals (SST). Ensure that the daily cash balances of assigned SSTs being managed and determine if any SSTs need to be replenished ahead of the next scheduled replenishment. Review the forecast performance of a...

• Singapore
• S$4500 - S$6000 per month
• Posted 22 days ago

Job Scope Assist Helpdesk Manager in managing day to day operations. Assist Helpdesk Manager in managing client on the daily reporting. Real Time Monitoring of daily operations to departmental objectives & KPIs are met. Monitor agent's weekly performance using available data. Identify training an...