The Processing Officer will perform and ensure timely and accurate set-up/maintenance of customers' profiles in e-banking platforms.

Job Responsibilities

• Set up and maintain profiles of customers in various e-banking systems in accordance to the forms submitted.
• Perform tagging of users as authorizers/administrators in system when required.
• Handle enquiries and follow up.
• Update tracking spreadsheets.
• Perform live verification of systems.
• To ensure that cut off time and SLA's of various products are met.
• To ensure 100% accuracy and quality in tasks performed.
• Ensure handling of enquiries and updating of statuses of cases are timely and accurate.
• Any other duties assigned in the course of work or rotation of duties.

Job Requirements

• Degree in any field with 1-2 years of experience in a banking environment.
• Good communication skills
• Able to work independently, fast and accurate.
• Basic knowledge of PC and internet security.
• With Microsoft Word, Access & Excel skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

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