Business Control Officer (Sales Quality) - Contract | Banking | #PridePass

Location Singapore
Discipline Banking & Finance
Job Reference BBBH98224_1617011356
Salary S$6000 - S$7000 per annum
Client HSBC
Consultant Name Cabria Jireli Gem Mejia
Consultant Email gem.cabria@manpower.com.sg
Consultant Contact No. 62328815
EA License No. 02C3423
Consultant Registration No. R1434374

As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 65 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world.


Principal Accountabilities

  • Provide feedback, guidance and advice to the Business on proposed operational risk policy and likely impacts.

  • Develop and execute control monitoring plans; work with Risk Owners to identify and oversee completion of remediation actions.

  • Co-ordinate the Risk Control Assessment (RCA) process on behalf of Risk Owners and Control Owners as requested (e.g. trigger event monitoring; stakeholder engagement; meeting organisation and outputs etc.); engage Risk Stewards as required.

  • Conduct control monitoring over the key inherent risks identified through the RCA.

  • Conduct investigations and thematic reviews.

  • Produce Business/Function operational risk reporting and insight based on RCA results for use by Risk Owners, Control Owners, Risk Stewards and wider stakeholders or governance.

  • Track and provide advice on the completion of management response actions; ensure timely and accurate recording in the operational risk management system.

  • Establish / maintain good working relationships with the risk owners, control owners and risk stewards to ensure the business is compliant, successful and profitable.

  • Promote non-financial risk awareness, including training and communications for the Business.

  • Assist the business in streamlining initiatives while maintaining/ improving the risk control environment.

  • Secretariat for business governance committees.


Qualifications

  • Degree holder in Business or similar field

  • Ability to critically evaluate information gathered from multiple sources, reconcile differences, decompose high-level information into details and apply sound business and technical domain knowledge.

  • Solid experience in auditing, compliance, business risk management or technology risk management, preferably in Private Banking/ Trusts.

  • Demonstrated ability to multi-task and work independently, as well as work collaboratively with other teams.

  • Demonstrated high level of initiative and ability to quickly acquire knowledge and adapt to on-going change.

  • Good communication, presentation and stakeholder management across multiple disciplines and/or lines of business and geographies.

Jireli Gem Mejia Cabria EA License No. 02C3423 Personnel Registration No. R1434374

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HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment.