Job duties:

• Maintaining client satisfaction and coordinating all Customer Service issues
• Monitoring quality for company service and update Customer Service case in ERP
• Providing solution for customer service events and after sales services
• Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates
• Coordinate projects according to schedule and conducting Documentation submission / uploading Reports and CX Commissioning documentation processers

Requirements:

• ITE/Diploma in any field
• 0 to 2 years customer services and coordinating experience

Location: Central

Tan Lee Fong, Grayson EA License No.: 02C3423 Personnel Registration No.: R1441412

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