Customer Service Consultant

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH125358_1679121489
Salary S$2000 - S$2500 per annum
Consultant Name Tng Wess Lee
Consultant Email
Consultant Contact No. 6232 5255
EA License No. 02C3423
Consultant Registration No. R1551835

Job Duties

  • Responsible for providing the client with advice and guidance on how best to obtain the required documentation and how to complete this process smoothly.
  • Oversee all aspects of the visa service, ensuring that the process runs smoothly.
  • Oversee the completion of all relevant visa documents and ensure that they are received within the time limit set by the consulates.
  • Ensure that all the information provided by the client is accurate and correct, preparing and checking all legal documents.
  • Timely handling each customer's inquiries, email processing, data entry into electronic systems, procurement of visas and additional documents and researching, collating and preparing visa requirements and other information.


  • Functional experience and knowledge of working with documents
  • Outstanding problem-solving skills as well as analytical capabilities
  • Team spirit, excellent organizational, oral and written communication skills
  • Flexibility to adapt to an intellectually challenging but rewarding job
  • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Excellent telephone etiquette and interpersonal skill

Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835

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