Customer Service Representative (Japanese Language), Contract

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH134342_1706509110
Salary S$3500 - S$3800 per month
Consultant Name Kang Abelene Marianne Mrs Rozario Abelene Marianne
Consultant Email abelene.kang@manpower.com.sg
Consultant Contact No. 6551 5320
EA License No. 02C3423
Consultant Registration No. R2089914


Customer Service Representative (Japanese Language), Contract

Responsibilities

  • Account Receivable (AR) Management for Japan Customer from SG Financial Service Center
  • Credit Assessment for new and existing customers, via phone, email and other communication channels
  • AR follow up with customer on the payment overdue
  • Assist in channel customer invoice dispute or payment application to internal team for follow
  • Other AR related query



Skillset

  • Ability to interact with customer via email to achieve work responsibility
  • Ability to use system for transaction and Excel
  • Problem solving
  • Proficiency (written and spoken) in JAPANESE (Min. JLPT N1 or equivalent certifications) to communicate with non-English Speaking colleagues and customers based in Japan pertaining to Credit and Collections documents



Requirements

  • Diploma
  • A team player with good customer service skills and results driven.
  • Fast learner, good planning, organizational, problem solving, and communication skills are essential.
  • Computer literate, good in using Excel spreadsheets

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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