Customer Service / S$2800 / 6-month / Kent Ridge

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH130524_1694054936
Salary S$2700 - S$2800 per month
Consultant Name Fu Yee Chen, Lyn
Consultant Email lyn.fu@manpower.com.sg
Consultant Contact No. 62325738
EA License No. 02C3423
Consultant Registration No. R1110796

Job Purpose: Reporting to the Senior Manager/Manager, the incumbent shall assist in a wide range of programme consulting activities that need to be executed in an effective and efficient manner to support the functioning of the Unit.

Job Scope:

  • Handle queries face-to-face or via phone and/or email
  • Follow up on all enquiries and accurately update progress in the CRM system
  • Provide accurate and prompt advice on admission requirements and programme information
  • Provide weekly leads and enquiries report, analysis and action plans
  • Provide timely feedback and suggestions on marketing campaigns
  • Support outreach events (i.e. webinars, information sessions, recruitment fairs, etc.)
  • Assist in other ad-hoc projects as assigned

Requirements:

  • Degree with at least 1 year of related working experience
  • IT savvy and proficient in MS Office applications
  • Good communication, interpersonal, negotiation and presentation skills.
  • Enjoy meeting people, service oriented and committed.
  • Good people skills and ability to handle difficult situations.
  • A team player who is meticulous, resourceful, and resilient and thrives in a fast-paced, results-oriented, and ambiguous work environment.
  • Able to work independently.
  • Experience in the education industry is good to have

Additional Information:

  • Salary - S$2800 per month
  • Commencement Date: Immediate
  • Contract duration: 6-month contract
  • Working days and hours: Mon to Thur, 8.30am to 6pm and Fri 8.30am to 5.30pm
  • Location: Kent Ridge

Lyn, Yee Chen Fu EA License No. 02C3423 Personnel Registration No. R1110796

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