Customer Service / S$2800 / 6-month / Kent Ridge

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH130524_1694054936
Salary S$2700 - S$2800 per month
Consultant Name Fu Yee Chen, Lyn
Consultant Email [email protected]
Consultant Contact No. 62325738
EA License No. 02C3423
Consultant Registration No. R1110796

Job Purpose: Reporting to the Senior Manager/Manager, the incumbent shall assist in a wide range of programme consulting activities that need to be executed in an effective and efficient manner to support the functioning of the Unit.

Job Scope:

  • Handle queries face-to-face or via phone and/or email
  • Follow up on all enquiries and accurately update progress in the CRM system
  • Provide accurate and prompt advice on admission requirements and programme information
  • Provide weekly leads and enquiries report, analysis and action plans
  • Provide timely feedback and suggestions on marketing campaigns
  • Support outreach events (i.e. webinars, information sessions, recruitment fairs, etc.)
  • Assist in other ad-hoc projects as assigned

Requirements:

  • Degree with at least 1 year of related working experience
  • IT savvy and proficient in MS Office applications
  • Good communication, interpersonal, negotiation and presentation skills.
  • Enjoy meeting people, service oriented and committed.
  • Good people skills and ability to handle difficult situations.
  • A team player who is meticulous, resourceful, and resilient and thrives in a fast-paced, results-oriented, and ambiguous work environment.
  • Able to work independently.
  • Experience in the education industry is good to have

Additional Information:

  • Salary - S$2800 per month
  • Commencement Date: Immediate
  • Contract duration: 6-month contract
  • Working days and hours: Mon to Thur, 8.30am to 6pm and Fri 8.30am to 5.30pm
  • Location: Kent Ridge

Lyn, Yee Chen Fu EA License No. 02C3423 Personnel Registration No. R1110796

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy