Data Support Analyst II (Oil & Gas)

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH128089_1684506419
Salary S$3000 - S$4000 per month
Consultant Email apple.lim@manpower.com.sg
EA License No. 02C3423



Data Support Analyst II (Oil & Gas)
12-Month Contract
Location : Harbor Front
Company Transport Provided
Industry : Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies . They are actively looking for Data Support Analyst II to join their operations.

Job Summary:

  • Provides digital expertise and support to Marketing Communications (MarCom) and their external agencies.
  • Executes digital projects and is accountable for the successful design, delivery, communication and administration of digital solutions.



Responsibilities:

  • Accountable for the support of various digital tools and systems in support of MarCom projects. These include:
    • Pardot
    • Sitecore
    • ExxonMobil Chemical Asset Center (EMCAC)
    • Easy Projects
  • Responsibilities within Pardot include:
    • Review requests to which is assigned and consult with requestors as needed to resolve any issues.
    • Answer ad-hoc questions from MarCom and GBU contacts.
    • Facilitate list processing and uploading.
    • Support emails by developing standard drafts, providing training to Marcom as needed, suggesting improvements, sending emails, provide analytics and reporting.
    • Develop and maintain process documentation to support work activities and team's growing skill set.
    • Provide analytics and reporting as requested by MarCom and Digital Team.
  • Responsibilities within Sitecore include:
    • Review requests to which is assigned and confirm completeness
    • Execute content authoring, personalization and other actions with Sitecore content management system (CMS).
    • Facilitate final review and approval, including coordinating or executing UAT (user acceptance testing); publish WIP items once requestor approval is secured.
    • Investigate and address issues as reported by MarCom and GBU contacts; suggest solutions and recommend improvements.
    • Working with CMS support agency (Avanade) to report issues and drive solutions, or to request enhancements.
  • Responsibilities within EMCAC include:
    • Grow responsibilities to be point of contact /manage vendor relationship
    • Drive process improvements and initiatives; execute upgrades and manage MOC within the team for new improvements
    • Serve as administrators and review assets before WIP assets go active and active assets get archived
    • Audit metadata and work with MarCom personnel to address any identified inadequacies
    • Answer ad-hoc questions from MarCom and external agency users
    • Investigate and address issues as reported by MarCom and external agency users
    • Provide or restore user access
    • Submit tickets to solution provider (Digizuite) to report issues or request enhancements
    • Execute UAT as requested by Digizuite
  • Responsibilities within Easy Projects include:
    • Answer ad-hoc questions from MarCom, GBU and external agency users
    • Investigate and address issues as reported by MarCom, GBU and external agency users
    • Provide or restore user access
    • Liaise with solution provider (Logic Software) to report issues or request enhancements
    • Execute UAT as requested by Logic Software
  • Serve as digital systems expert with in-depth knowledge of various tools.
  • Assist with URL tagging, QR code generation and similar digital support activities.
  • Share best practices with MarCom team and external agency contacts.



Requirements:

  • Excellent digital experience, preferably with tools listed above; ability to learn quickly new tools, systems and processes
  • Excellent skills with Microsoft Office products (Excel, Word, Access, etc.)
  • Excellent interpersonal skills and professional credibility; ability to persuade and motivate others inside the organization
  • Well-organized, efficient and able to manage multiple projects at the same time
  • Excellent project management skills, self-starter, independent worker



Lim Pey Chyi - Apple.lim@manpower.com.sg
Recruitment Consultant (R2090579)
Manpower Staffing Services (S) Pte Ltd
EA Licence: 02C3423

Apple, Pey Chyi Lim EA License No.: 02C3423 Personnel Registration No.: R2090579

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