Field Support Engineer (24x7 Shifting)

Location Singapore, Singapore
Discipline Information Technology & Communications
Job Reference SSE0325_1553505368
Salary S$2300 - S$2800 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

Job Scope:

  • Provide 24x7 onsite 1st Level (L1) support for services and batch monitoring.
  • Support the helpdesk functions.
  • Support and coordinate with support teams in incident/ problem investigation and resolution
  • Ensure timely reporting of services outages or degradation and/ or batch failures

Location: Woodlands

Contract: 12 months (renewable/convertible after performance review)

Shift schedule: 12 hour shift (8am - 8pm / 8pm - 8am)

Required Skills:

  • At least 2 years' experience in end user support
  • Very good support knowledge in Microsoft Operation System
  • Basic knowledge in IT Infrastructure (Network topologies, VPN, Server etc)

** We regret to inform that only shortlisted candidates will be notified.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at 6232 8811 (EA License: 02C3423)

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Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160