LMS Consultant

Roles & Responsibilities:

• Migration from the current learning management system (LMS) to the new LMS.
• Participate in the new LMS project meetings and trainings.
• Work with the CDD project leader to set up the user organisations, user roles, dealer subsites, learning paths, etc. for the new LMS.
• Carry out all the necessary communications and trainings on the new LMS for all Region Asia users as well as dealer LMS administrator and users.

• Work with dealer LMS administrators and provide the necessary administrative support (including but not restricted to the following):
  • confirm the dealer organisation groupings and LMS dealer sites
  • Assign user roles
  • New user registration / user deletion
  • Update user details
  • Assign relevant learning paths / courses to users
  • Monitor and drive the completion of assigned learning paths / training courses / training assessments by users
  • Maintain and generate reports from the system for management reporting
  • Support users who have software-related questions or issues in the LMS
  • Participate and assist in LMS related projects (eg. system upgrades, system testing, etc.)
• Maintain and provide ongoing support for the LMS
  • Resolve identified LMS issues independently or by escalating to partners / vendors as needed
  • Upload, manage, and organize training content created in-house to the LMS
  • Assist with development and oversight of content repositories
  • Assist in managing localized versions of content to support delivery in multiple languages
  • Assist in ensuring compliance with document control policies and requirements
  • Assist local content producers in troubleshooting and reprocessing e-learning courses or assessments
  • Oversee curricula, catalogs, and assignment profiles master data and online content processes
  • Prepare status reports on system usage, compliance, and task completion
  • Routinely audit the learner experience to identify improvement opportunities
  • Collaborate with dealers and provide feedback to fine-tune the online training strategy
• Perform any other duties assigned by the Senior Manager, Competence Development.

Skills & Competencies:

• Excellent verbal and written communication skills
• Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Interpersonal skills and the ability to work well with others
• Solid decision-making skills
• Keen attention to detail
• Ability and willingness to work independently, with limited supervision
• Skilled at communicating technical information in terms understandable to non-technical end-users
• Analytical and troubleshooting skills
• Experienced at training others to use specialized software

Interested applicants, please submit your resume to : abelene.kang@experis.com.sg
Abelene Marianne Kang Mrs Abelene Marianne Rozario R2089914
EA License No: 02C3423 Reg No: 199505951H

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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