Operations Analyst | Bank | Contract

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH133797_1700192466
Salary S$3000 - S$4000 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email carolyn.mendoza@manpower.com.sg
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160

Job Responsibilities

  • Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines.
  • Work with business units, agent banks/correspondent banks to resolve remittance queries.
  • Process failed remittances in accordance with the procedures.
  • Other ad hoc tasks assign by Team Manager.

Job Requirements

  • Diploma or Degree in any related field
  • With 1 - 3 years of working background in a banking operations environment, with a related experience in payments.
  • Possess excellent problem solving and analytical skills.
  • Good knowledge of intermediate level Excel functions (VLookUp, Pivot table)
  • Good verbal and written communication skill.
  • Able to work well in a team.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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