Job Responsibilities

• Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines.
• Work with business units, agent banks/correspondent banks to resolve remittance queries.
• Process failed remittances in accordance with the procedures.
• Other ad hoc tasks assign by Team Manager.

Job Requirements

• Diploma or Degree in any related field
• With 1 - 3 years of working background in a banking operations environment, with a related experience in payments.
• Possess excellent problem solving and analytical skills.
• Good knowledge of intermediate level Excel functions (VLookUp, Pivot table)
• Good verbal and written communication skill.
• Able to work well in a team.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy