Working Days: Mon - Friday or as advised by Engagement Manager
Working Hours: Office hours or as advised by Engagement Manager
Job scope:

1. Reception Duties

• Coverage of reception/concierge operations
• Handle incoming / outgoing calls
• Visitors Management
• Mails and couriers Management
• Calendar Management
• Any ad-hoc duties
• Data entry and filing
• Travel Management (if required)
• Any other ad-hoc administrative duties

2. Managing Daily Deployment

• Manage the outsource assistant's deployment work schedules on weekly basis
• Works closely with the Outsource assistant and outsourced receptionist to maintain positive work relationships
• Leave management plan for outsource assistant and outsourced receptionist
• Activation of ad-hoc manpower upon request from client
• Responsible in daily morning roll call and updates if any changes in deployment needed due to the urgent leave of the associates
• To assists in coverage and to ensure the daily deployment is not affected
• To resolve any issues between the outsourced receptionist and outsource assistants

3. Administrative work

• To liaise with the outsourced receptionists to ensure the training guidelines for outsource assistant is updated
• To ensure the training guidelines are well-prepared and well-kept
• To submit the weekly and monthly report (leave updates and deployment changes)
• To ensure the outsourced receptionist submit their monthly timesheet and approve accordingly
• To verify and process the claim reimbursement from the associates
• To manage the associate leave system in portal
• Assists Engagement Manager with administrative tasks when required

4. Training

• To ensure all the outsource assistants are well-trained and to submit quarterly feedback to the Engagement manager
• To arrange refresher training for the outsource assistants whenever needed as well as upon request
• To assists in the transition plan and training session for new joiners

Interested candidate, please contact to 96476119.Shortlisted applicants will be notified.
Snow Hnin Witt Yee(R1983134)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Snow Hnin Witt Yee EA License No.: 02C3423 Personnel Registration No.: R1983134

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