People Support Specialist (Proficient in English and Thai)

Location Singapore
Discipline Human Resources
Job Reference BBBH118941_1662525389
Salary S$3200 - S$4000 per month
Consultant Name Kang Abelene Marianne Mrs Rozario Abelene Marianne
Consultant Email abelene.kang@manpower.com.sg
Consultant Contact No. 6551 5320
EA License No. 02C3423
Consultant Registration No. R2089914


People Support Specialist - Proficient in English & Thai

Responsibilities

  • Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
  • Ensure employee inquiries are properly researched and handled in the most complete and professional way.
  • Connect with employees by phone and email to explore their needs and determine level of support required.
  • Use your exceptional analytical skills to research and resolve complex and sensitive issues.
  • Take ownership in the employee experience and contribute directly to the company culture for all employees.
  • Obsess over the customer experience in every interaction.
  • Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.
  • Able to read and write in Thai (CU-TFL - Advanced) to efficiently communicate with non-English speaking locals based in Thailand, pertaining to their internal HR queries. To provide HR support for non-English speaking colleagues in Thailand and answer their queries, which will require use of Thai language.


Requirements:

  • Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
  • Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources.
  • Bachelor's degree or equivalent and relevant work experience
  • Proficiency in spoken Thai (CU-TFL - Advanced) to liaise with non-English speaking locals in Thailand to answer to their HR queries in Thai language.



Interested applicants, please submit your resume to: abelene.kang@manpower.com.sg
Abelene Marianne Kang Mrs Abelene Marianne Rozario R2089914
EA License No: 02C3423 Reg No: 199505951H

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy